Like most Ops managers, I’ve come across and dealt with my fair share of IT disasters. I’ve gone the route of hiring an in-house staff, only to realize that it exhausted my budget and half the time I was paying for employees to sit around and wait for a disaster to strike. I’ve also gone the route of hiring an outside company to run my IT support, again only to find that I was being overcharged at every turn and I had no REAL immediate support, more like we were put into a “Queue” and when our n…
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I'll check out the TED site. Robinson's video is a good one. Glad John included it for us to see.
I think you have a winner in this. We need to get more and more people using it and sharing ideas. Where did you get Ken Robinson's video? I'd love to add it to one of my wikis.
How are you doing?? I figure to start experimenting with this to use it as learning community.